By H. Edmund Bergeron
Pulling from his 30+ years of expertise operating his personal engineering and surveying companies enterprise, Ed Bergeron gathers, in concise, useful, and infrequently a laugh writing, all of the info an engineer or surveyor must comprehend to develop their occupation, extend their company, deal with employees and tasks, comprehend the monetary and felony features in their paintings, and conduct themselves in a certified and moral demeanour while facing consumers and colleagues. either the fields of surveying and engineering are making strides in the direction of advancing their stature by way of more and more requiring licensure, increasing carrying on with schooling choices, and including parts perform into all degrees of education. This booklet provides the talents that differentiate the technician from the pro, and should function a device for the development of the occupation.
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Additional info for A Pocket Guide to Business for Engineers and Surveyors
Put a circle around your goal and lines with arrows on the actions toward the main goal. These actions necessary to achieve the main goal are your action items. This process will take some time. I recommend that you not have too many longterm goals to start. It will be easier to develop the action items, and you won’t be overwhelmed by the process. Perhaps one significant long-term goal and related action items for each of the five categories will be enough for your first time. Remember, plans do change and you can change yours at any time.
SPEAKING Spoken communication is what we do everyday, often without much thought and sometimes without much skill. Outlined below are the common forms of spoken communication used by engineers and surveyors every day. Some are as simple as an informal greeting of a staff member at the coffee machine. Formal communications and presentations can mean the difference between success in obtaining permits for a client’s project or failure to impress a selection committee and not obtain an important job.
Some examples of our poor communication skills with clients may include: a poor or nonexistent description of our services and how we will charge for them, our inability to deliver bad news, unwillingness to discuss extra fee when work is requested outside of the original scope of work, and our willingness to “give away the store” in negotiating because we are “nice guys” who want to avoid confrontation. We also may be nervous about making presentations on our client’s behalf to regulators. Once we begin the presentation, we may not read the group’s body language very well (or present good body language ourselves) and don’t know when to stop talking.
A Pocket Guide to Business for Engineers and Surveyors by H. Edmund Bergeron